Contact Us
Telephone : 089 220 51 02 - (Thomas)
e-mail : info@ecopro.ie
TERMS & CONDITIONS
At Eco Pro, we will always provide the highest possible service and take the best possible care of your vehicle. Please read on to see our Terms and Conditions.
LOCATIONS
Is there adequate space for our vehicle to park and valet for at least 3 hours+?
If you are using a car park e.g. please check for authorisation.
Appointments where we are not able to proceed due to parking may be subject call out charges.
CANCELATION
If you would like to cancel for any reason we need at least 24 hours notice.
In the unlikely event that your appointment has to be delayed or cancelled by us, we will contact you as soon as possible. We will not be held liable for any consequential losses resulting from such delay or cancellation.
OUR VALET PRICES AND PAYMENT METHODS
Prices shown on this website, printed on leaflets & brochures, or discussed on the telephone, are a quotation and may be subject to change once we have seen your vehicle. The quotation may be increased should the vehicle not be as described, extra services are requested, or the vehicle is significantly dirtier than we would otherwise reasonably expect. This could be due to the size of your vehicle, condition, very muddy carpets, mouldy upholstery, excessive dog hair, etc. We will discuss your individual requirements upon inspection of the vehicle. Payments are to be made in cash. All payments must be made during or after valet is complete. Thank you (An invoice will be provided upon request.)
CONTENTS OF YOUR VEHICLE / PERSONAL ITEMS
If you have booked a valet service, please make sure your vehicle is in a reasonable condition by removing excess items from the interior and boot area. Either remove all your personal belongings, or put them in a bag away from rubbish that we will clear. Items that may resemble rubbish could be considered disposable and, therefore, removed. We will not be held responsible in such a situation.
HOW LONG WILL MY VALET TAKE?
Most of the services listed on our website have an "Estimated Time To Complete" next to them. It is common to go a little over the estimated time as we always give that little extra attention to detail, culminating in job satisfaction, customer satisfaction and the Wow factor!
BAD WEATHER CONDITIONS AND YOUR BOOKING
We carry out valet services all year round so, on some occasions, the weather prevents us from pursuing our normal duties. In this event, if you have an undercover area or suitable garage, we could still valet your vehicle. If no such sheltered work area is available, bad weather may regrettably force us to cancel. We will contact you by phone to confirm the cancellation and to re-schedule a more suitable appointment. Thank you for understanding.
DAMAGES
All Vehicles will be checked over for any dents/scratches before the valet takes place, Please make us aware of any problems before we start your valet or detail. We will not be held responsible for any damage to your vehicle arising from ill fitting trim, loose or faulty parts, door mirrors held on with chewing gum, etc. Please ensure you make us aware of any potential problems before we start the valet. Thank you.
If you have just read all the above, don't worry! Terms and Conditions are there to protect yourself and us. We build our business on recommendations and we really do enjoy looking after cars. That's why we are considered to be extremely good at what we do, and very, very good value for money. We always go that extra mile! Please book in confidence. Thank you.